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Return and exchange of goods

1. When the buyer returns the goods, the following conditions must be met:
1.1. The returned goods must be in the original neat packaging;
1.2. The goods must be undamaged by the Buyer;
1.3. The product must be unused, without losing its commercial appearance (undamaged labels, peeled off protective film, etc.) (this condition does not apply in case of return of defective product);
1.4. The returned product must be in the same configuration as the Buyer received it;
1.5. When returning the goods, it is necessary to present the document of its purchase.

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2. The Seller has the right to not accept the goods returned by the Buyer if the Buyer does not follow the established procedure for returning the goods.
2.1 Upon return of the wrong product and / or defective product, the Seller undertakes to take back such goods and replace them with similar suitable goods.
2.2 In the event that the Seller does not have goods suitable for replacement, the Buyer shall be refunded the amount paid, excluding the price for delivery.

 

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